Effective Date: May 7, 2026
Welcome to Vexoren LLC (“Company”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase bicycle parts and related products from us.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or interact with our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring URLs
- Pages visited
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases or inquiries
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal obligations
- Send updates, promotions, or marketing communications (you may opt out at any time)
3. Payment Information
Payments may be processed through third-party payment providers. We do not store complete payment card information on our servers.
Third-party payment processors handle your payment data in accordance with their own privacy policies and security standards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Support website functionality
You can disable cookies through your browser settings, although some parts of the website may not function properly.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to:
- Process payments
- Deliver orders
- Provide website hosting and analytics services
- Comply with legal requirements
- Protect our rights and prevent fraud
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Vexoren LLC
525 Hemlock St
Brooklyn, NY 11208
United States
Phone: (234) 380-9630
Email: singhdinesh@vexoren.us